Treść zadania

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LIST:

Dear Carlos

It was very nice to receive your email. Weare delighted to cfm your reservation for 3 nigts from Tuesday 4 to Friday 7 December.

Allte best
Benita Belini

Reservations Manager

PUNKTY:
1. Use the subject line to tell the recipient what the email is about.
2.Use greetings and endingsnasnyou would in a letter.
3. Sentences in emails (and letters) should be short and clear- KISS(keep it short and simple).
4.Use spaced paragraphs for different topics.
5.You can write numbers 1-10 in emails: 3 nights. In letters write these in words three nights.
6.Don"t SHOUT in capital letters.
7.Don"t use acronyma or abbreviations for customers, e.g.FYI( for your information).
8.Read your emailfor spelling punctuation and tone.